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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Dirmak products

The group "New Technologies" offers for review the products of the plant Dirmak: planetary, spiral mixers, fork dough mixers, sheet bending machines for dough, lokma, churros machines, dough dividers, bread slicing machines, potato peelers, dishwashers
  • Planetary Mixers Dirmak
    Planetary Mixers
    IBT 300-DC CR, etc.
  • Spiral Mixers Dirmak
    Spiral Mixers
    ISM 350-32S MMX, etc.
  • Fork dough mixers Dirmak
    Fork dough mixers
     PET 300-32 CR, etc.
  • Sheet bending machines for dough Dirmak
    Sheet bending machines for dough
    DHM 50, DHM 60, etc.
  • Locma machines Dirmak
    Locma machines
    DLM-50, etc.
  • Churros machines Dirmak
    Churros machines
    DTM 64, etc.
  • Dividers for the test Dirmak
    Dividers for the test
    DKT 50, etc.
  • Bread Slicing Machines Dirmak
    Bread Slicing Machines
     IEK 430T, IEK 500EB, etc.
  • Potato Peelers Dirmak
    Potato Peelers
    IPS 20S, etc.
  • Dishwashers Dirmak
    Dishwashers
    DBM 500, etc.
  • Spare parts Dirmak
    Spare parts
    relay, casing, etc.

NEW TECHNOLOGIES GROUP

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